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  YOU ARE IN: POWERCUTS
    


OCTOBER 5 HOUR OUTAGE

Off we went again - and this time it was frightening! At about 05-45 on the morning of 5th October 2009 the house was woken by a very loud banging noise from our meter. Everything in the house was flashing on and off and the noise was frightening! So for the first time in ages we turned the electricity off at the mains.

When we reconnected we found that the old fashioned lights were glowing dimly but the energy saving bulbs were off. Our supply was running at 68Volts against our normal 225Volts. It went on like this for nearly 5 hours until supplies were restored.

The only casualty was the internet modem which died and we had to buy a replacement. Nothing whatsoever from EDF energy of course as it is obviously OUR FAULT that we left our broadband connected!

This really has to stop. you don't get things blowing up in the town so why should we put up with it?


 

ARE WE POWERLESS?

Horsted Keynes gets its electricity supply from two directions roughly split across the line of the green. Those of us to the South have had 12 power cuts in the last year, the shortest lasting 30 minutes, the longest lasting 8 hours. On Boxing Day we were without power for three and a half hours and then on December 30th many of us had low or no voltage again, this time for much of the afternoon. Things fared a little better until the 19th September last year when many villagers had to throw their Sunday lunch into the bin when the power went off for 4 hours.

The situation in the Northern half of the village is for some reason slightly better but even so the old peoples housing Westall House have given in and installed a huge standby generator in their garden!

Obviously as we live in the country our power has to come across the fields on wires fixed to poles rather than under the ground, but we are sure that our record of power cuts is way above average. If you, like us, are fed up with the service that EDF Energy (the new name for Seeboard but really standing for the new owners who are - Electricity De France) give please get in touch.

We are surprised that EDF Energy have not arranged to feed the whole village from EITHER supply line. As both power supply directions are seldom cut off at the same time this would solve our problems at a stroke. If you have kept an accurate record of power cuts in the village we would be pleased to publish it here.

Please get in touch at webmaster-at-horstedkeynes.com . Perhaps a "class action" could be arranged;  is there a lawyer in the village?

ps. Seems that we are not alone. Well known song writer and Sussex resident Richard Stilgoe bemoaned the service that he was getting from EDF Energy on a recent edition of Countdown on Channel 4. Surely in the Twenty First Century something can be done. Back-up generators at centres of population perhaps? Nah, thought not ;-)

You can find more electricity information including emergency telephone numbers on our information page.

 

Link to an interesting page showing the UK electricity demand in real time

This page shows how the frequency has varied showing how much stress the system is under

                                            REPORTS ON RECENT ELECTRICAL "EVENTS"

APRIL FOOLS DAY POWER SURGE DAMAGES VILLAGERS' EQUIPMENT

In the late afternoon of April 1st a number of power surges affected some parts of the village. This caused damage to a number of village computers in particular (to us) the main machine that we use to edit this web site! Our computer has a failed motherboard which will require replacement so we have put in a claim with EDF Energy.

Should you have found any damaged equipment in your home (on this occasion it seems that only small appliances suffered) then we would ask that you too claim as soon as possible as the more people who claim the easier it will be for EDF's insurers to verify the incident.

Please note that to be damaged your equipment may have just been on standby but it must have been connected to the mains supply at the time of the incident.

The telephone number for the EDF Energy Customer Service team is 0800 028 4587 - Option 4.

Remember that whoever you pay for your electricity you are still ENTITLED to make a claim from the people who "own the wires" - that's EDF Energy. If you do make a claim it will help other villagers who find themselves in the same position.

 

 

Off we go again!

16th July 2009 - Not sure if we have missed some cuts but there was a two hour break last Thursday night. This time it was the North/Eastern half of the village affected. Seems the new cables didn't do much good!

9th. March 2008 - The last couple of months have been quite quiet on the power cut front but your webmaster is typing this note in the dark as we are again without electricity. This time the outage is said to be due to another "High Voltage Fault" but when we ring up to check progress the automated system says that a Post Code almost 100 miles away is affected! So we don't know if E.D.F. are even aware of our local problem.

How are we putting these notes onto the internet? We have given up on mains power and bought some emergency back up batteries!

Update

It's now just after 3a.m. and the lights are back on, but how this was achieved has a lesson for all villagers. As sometimes happens the power came back on in Haywards Heath and Lindfield (we could see the glow of street lights on the horizon) but we were still in the dark.

E.D.F. Energy don't monitor things that closely and they wait until someone rings up to tell them if their home is still in the dark. Unfortunately many villagers think that someone else will have rung in, or perhaps they don't want to make a fuss, and our lights stay out.

It wasn't until I rang E.D.F. just after 2a.m. that they despatched a crew to the "West Hill" transformer (wherever that is) and power was restored. By the way, if you are the first to ring in, or they think that the problem is that your home trip has gone, E.D.F. will threaten to charge you a call out fee if the fault isn't on their equipment - hardly good customer relations!

So if you have a power cut please don't leave it to everyone else - ring up E.D.F.! Their emergency number is 0800 783 8866 - it is pre programmed into our 'phone!

Spoke (typed) too soon!

At 06.50 this morning (10th March 2008) the power went off - again! Yes there is an intense storm in the area but surely in 2008 there are ways to reliably transfer power when it is raining? We at HorstedKeynes.Com were off for a little under 7 hours and power has just been restored. However given that it is very windy outside...... ;-)

 

 Horsted Keynes split in two again!

November 2007 - The village was again divided in two today as one half lost their power whilst the other carried on without a problem. Apparently this outage was caused by a "High Voltage Fault". As E.D.F. don't run things on batteries we wonder what other kind of fault they could have? ;-)

 

 Chailey off for more than 18 hours!

April 2007 - More EDF trouble as Chailey gets it worse than us. Seems they were off for more than 18 hours enough to earn £50 compensation! It took the delivery of two back-up generators before power was restored to everyone in the area. Details on the BBC web site.

 

Wednesday 28th December 2005

Well we got through Christmas (just) but are now sitting typing on a battery powered laptop computer as our lights went very dim an hour or more ago. Rang EDF Energy to be told that there was indeed "an incident" but they had no idea when our full power might be restored. So absolutely no idea when we will be able to upload this update as the internet connection unfortunately needs a good clean supply of mains electricity (British or French) to make it work! Ours is rapidly varying from 189Volts to 112Volts - nasty! More soon ;-)

 

Saturday 17 December 2005

Power is "twitching" on and off today causing the internet to keep dropping out. Rang EDF Energy (Electricity De France) to be told that there was little that they could do unless I told them where the problem was! Yup, I had to do the work for them!

 

Saturday 25 June 2005

At 12.30 today lights in the Southern half of the village suddenly dimmed, 'fridge motors groaned and TVs flickered. Yes a branch had fallen across the power lines feeding the village. A telephone call to EDF Energy revealed that we had suffered a "severe storm" and this had caused the power problems! One small point was that we hadn't had any storm in the recent past!

Why can't EDF (Electricity De France) admit that it's their reducing the tree clearance programme that is causing all these problem? Trees grow in Spring and Summer and EDF used to have teams driving around the county cutting back the offending branches. No more. It is now down to we dear subscribers who are expected to examine our power lines and then report any branches to EDF!

So now you know what to do. Ring EDF every Spring, tell them that trees grow in the warm weather and ask them to send out their pruning team!

Power was restored three hours later, just in time to miss the Wimbledon tennis match.


Maintenance cock-up causes 4 hour outage

A failure during planned maintenance meant that many village families had to throw their Sunday lunch in the bin on 19th. September 2004. The power to the whole village went off in stages starting just before noon. Interestingly there was a man stationed by Holywell waterworks for the time that power was restored i.e. 4 p.m. Now if this was a "fault" how did he know to arrive at 15.55 to switch on the circuit breakers at 16.00? Seems that EDF energy have second sight!

We will be maintaining a log of power outages in the area. Did you know that if you have more than a certain number of outages in a calendar year you can claim compensation? We didn't either until now. If you know a site where the exact details are given please email the webmasters. Note that you have to CLAIM your compensation within 28 days of the trigger outage. What, you didn't think that they would just pay out everybody who was entitled did you? Silly you (and us)!

 

VERY POWERFUL RECHARGEABLE BATTERIES SOMETIMES FOR SALE AT RIDICULOUS PRICES

These large powerful batteries hold up to twice as much power as a car battery, are leak proof and can be recharged many times without fear of spillage or smell. We use them with 230 volt inverters to power lights, televisions, DVD's, etc during our frequent power cuts. Can easily power a small central heating pump for more than 24 hours so at least you don't have to freeze during the winter! Take a look at our batteries page for full details.
We are not able to supply these batteries all the time as supplies are very limited, however if you need one please contact the webmasters and we will try to point you in the right direction.

 
 
© August 2010     All exclusive content on this web site (including photographs) is copyright and may not be published in any media or  reproduced on any other web page without express written permission. This will not be unreasonably withheld as long as you ask FIRST!
We are very unusual in allowing almost all pictures on H.K.Com to be viewed and downloaded in full resolution for PERSONAL use only. Just click on the picture that you want to study and it will open. If you then see a little + symbol left click again to view it full size.
To save the picture right click and then "Save As". You may NOT copy our pictures onto other web sites without specific permission.
You can contact the webmasters by sending an email to webmaster@horstedkeynes.com.